Our support team is available 24 hours a day for product, delivery, return and order questions.
Email support
contact@optimumevsolutions.shop
For an existing order, include the order number and the email used at checkout.
Send us a message
Email our team with your name, question and, if relevant, your order number, vehicle model, connector type or installation requirements.
Registered office and warehouse
OPTIMUMEVSOLUTIONS LIMITED
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
This is our registered office and warehouse location. It is not a walk-in retail shop. Visits, order collections and returns are available only by prior arrangement and written confirmation from our support team. Do not send or bring a return without prior return authorisation.