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Optimum EV Solutions

Terms & Conditions

Last updated: 5 September 2026

About us

This site is operated by OPTIMUMEVSOLUTIONS LIMITED, trading as Optimum EV Solutions, company number 16588581. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Orders

Submitting an order is an offer to buy. An acknowledgement confirms receipt; acceptance occurs when we confirm acceptance or dispatch. Before acceptance we may reject an order because of unavailable stock, an obvious pricing error, failed payment or suspected fraud. Any money collected for a rejected order will be returned.

Prices and payment

Prices and order totals are displayed in pounds sterling. The total payable and currently available payment methods are shown at checkout before order submission. We do not ask customers to pay outside the website checkout.

Products and compatibility

Product images help illustrate the item; screen colours and scale may vary. Check vehicle, connector, electrical supply and installation suitability before ordering. Contact us if unsure. Installation must be completed by an appropriately qualified person where required.

Delivery and returns

UK delivery areas, costs and estimates are set out in our Shipping & Delivery Policy. Our 30-day voluntary return process is set out in our Returns & Refunds Policy. Nothing in these terms limits mandatory UK consumer rights.

Installation services

Installation or supply-and-fit services require service-area, property and technical checks. Scope, access requirements and an appointment must be agreed before the service is delivered.

Contact and governing law

These terms are governed by the laws of England and Wales, while consumers retain any mandatory protections that apply to them. Contact contact@optimumevsolutions.shop or +44 7446 371844.